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PRIMO TOUCH-MAXI
Fault Finding
Use this section for error codes, fault finding, cleaning and recommended parts.
Maxi
Touch
Downloads
Use this section to download any updates, software or media to get the most out of your machine.
Maxi
Touch
Tutorials
Use this section to view user guides, cleaning guides and tutorials to keep your Primo Maxi and Touch/4 coffee machine in tip-top condition.
Featured Tutorial
FEATURES OVERVIEW – PRIMO TOUCH AND COMPACT
Westomatic Tech Talks 5
Covering the Primo Touch 4 and the Primo Compact Fresh Milk
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Primo Maxi FAQs
Machine shows code 25 – No Flow – Water Pressure needs to be above 2bar
Reason:
The inlet valve is open but the flow meter does not register a water flow.
The water pressure is low or the water tank (stand alone set) is empty.
Solution/s:
Remove water supply and check water pressure is above 2Bar
Or
Check the water pressure, fully open the water supply tap and check the connecting hose for kinks. Check the operation of the inlet valve and the flow meter. Switch the machine off and on again.
Or
Check after which recipe the error occurs and check if the following dispensing valve functions are involved with the recipe: DV1 brewer, DV2 mixer, DV4 hot water recipe. Replace if necessary. Switch the machine off and on again.